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DNS

Hi

Does anyone know how to get hold of the "advance support" team as I have been battling with Godaddy for 4 day to sort out my domain DNS every time I call in a service consultant will tell me that they are working on the problem. In the meantime my whole business is at a standstill as our emails, website and CRM linked to our website does not work because Godaddy is in capable of sorting out the so called DNS issue!!!

1 REPLY 1
Super User III
Super User III

Re: DNS

Hello there @paulv01 

 

There is no direct contact with GoDaddy advanced support agents. The only way to get to them is by contacting GoDaddy support and they upchannel to a tier 2 agent. If you really feel like they're blowing you off, politely ask to speak with a supervisor, explain the situation, and they should be able to get you directed on the right path.



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