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birkett26
New

DS Records not saving for .co.uk domains

I've been enabling DNSSEC for all domains on my account. They are all using external name servers.

 

When going to Manage DNS -> DNSSEC -> Add new DS record, the record appears to be added and saved (I get the "Features may be unavailable while updates are pending" message).

 

After a few minutes, the page refreshes, and the DS record is removed.

 

This is only happening for my .co.uk domains - I've successfully run through this process 15+ time for .com, .net, .org and .info domains.

3 REPLIES 3
GaryA
Moderator

Hi @birkett26, thanks for posting.

There was a brief issue with making updates and changes to some domains. If you're still having trouble, I suggest calling/chatting with Support if you are still having trouble making updates.

^Gary

Gary - GoDaddy | Community Moderator
24/7 Support | Check System Status

Hi Gary - I've just checked, and have the same issue, again, all .co.uk domains. I will contact support.

I have the same issue, were you able to get a resolution?

 

I'd rather not have to sit on a phone call, is there a live chat or email option?

 

Thanks 🙂