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Didn't get my Free Domain

Hi, 

 

I have purchased my domain hosting which include the free domain but i didnt get any free domain. How can i claim that? Assist me asap.

6 REPLIES 6
Rockstar II


@razajaveid wrote:

Hi, 

 

I have purchased my domain hosting which include the free domain but i didnt get any free domain. How can i claim that? Assist me asap.


@razajaveid once you go into your hosting account under the hosting manager it should prompt you to select a domain at the top.

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@justingodfrey there is no new domain, just my old domain.

reply please

Hi @razajaveid,

If you still can't see the domain, then you should contact our customer support team for help. You can find the local number to call here. All the best!

Rachel

RachelM - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.

Rachel,

 

I also have not got my free domain.

Hi @ALA1457,

 

The free domain must be chosen during the purchasing process of the hosting plan. If for any reason you accidentally deleted the domain, or it was not an eligible TLD, it will not have processed at that time. Your best option is to contact our customer support team to review your purchase and inform you of your options. 

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support