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Didn't get my Free Domain

Hi, 

 

I have purchased my domain hosting which include the free domain but i didnt get any free domain. How can i claim that? Assist me asap.

6 REPLIES 6
Super User II
Super User II

Re: Didn't get my Free Domain


@razajaveid wrote:

Hi, 

 

I have purchased my domain hosting which include the free domain but i didnt get any free domain. How can i claim that? Assist me asap.


@razajaveid once you go into your hosting account under the hosting manager it should prompt you to select a domain at the top.

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Re: Didn't get my Free Domain

@justingodfrey there is no new domain, just my old domain.

Re: Didn't get my Free Domain

reply please

Community Manager
Community Manager

Re: Didn't get my Free Domain

Hi @razajaveid,

If you still can't see the domain, then you should contact our customer support team for help. You can find the local number to call here. All the best!

Rachel

Re: Didn't get my Free Domain

Rachel,

 

I also have not got my free domain.

Moderator
Moderator

Re: Didn't get my Free Domain

Hi @ALA1457,

 

The free domain must be chosen during the purchasing process of the hosting plan. If for any reason you accidentally deleted the domain, or it was not an eligible TLD, it will not have processed at that time. Your best option is to contact our customer support team to review your purchase and inform you of your options. 

 

 

TLH - GoDaddy | Community Moderator
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