You contacted me recently to notify me my website had been hacked, so I forwarded both my domains to another site in the interim. Now I need to try to fix the problems, and so cancelled the forwarding last week. Unfortunately these addresses, instead of directing back to my websites, now simply direct to a GoDaddy parking screen.
I have emailed your team about this and received no reply.
Could you please fix, or advise.
Solved! Go to Solution.
OK, I have just spoken with your support team. They were very patient and helpful. Hopefully we will have resolution of this problem soon.
Thank you for posting. We don't have a support email, so that would be why you're not receiving a response form us by email. Removing the forward is only part of what needs to be done to point your domains back to your site. Since you're hosting with us, use these steps for updating your nameservers to your hosted ones.