I've tried accessing the page with 3 browsers, in Chrome's incognite mode and with a different IP on phone - always the same error. Looks like a caching issue with the CDN? I have already reported this a few days ago, but it has not yet been resolved.
I am trying to connect from Austria. Don't want to post my IP on a forum, but can share it through a private message.
Solved! Go to Solution.
Hi @daddy_not_cool, @TomaszL. Sorry to see you're having issues. I'm not seeing any widespread reports of this, so the best thing to do (if you're still having the problem) would be to connect with our customer care team if you can rule out an issue with your browser. If they can duplicate the issue, then there might be something wrong with your account.
When I'm trying to open the domain setting, I only see the infinitive loading animation on this page - http://take.ms/BlMsA
I've tried 3 different computers, 2 different mobile phones, 4 different browsers, incognito mode, cleaning the cookies and cash, restarting all the browsers and all the computers, 3 different internet providers including mobile provider, 3 different countries using the VPN service. Nothing can help me, including the extraordinary stupid support that only can suggest to try open this page again.
I am 15 years of you and I am concerned about this approach to problems.
Many people wrote about this problem to you, as it can still be seen.
And this is not a big problem, because I temporarily solved it myself.
And you do not need to clean the cache or change the browser. It is enough to change the computer's DNS setting because you have a problem with propagating some of your addresses.
For help in solving your problem I should of course get a bonus from you. But I doubt it, so I will probably move the domain somewhere else.
In my opinion, the problem arises from the DNS service, I normally use OpenDNS and I have a problem with this domain manager from Godaddy.
I changed the DNS server to this standard from my operator and everything worked.
It's the third day when I can't access Domain Manger,
GoDaddy page is loaded however the rest is uploading for few hours without the results. I checked on other browser and still happens.
We are facing the same problem. I noticed it the first time about 12 hours ago.
I don't know if coincidence or not, but I am also from Austria.
I suppose this needs to go on Twitter to get somebody working on it...
Tried in multiple browsers with incognito mode enabled, all extensions disabled, still not working.
I even used a vpn to see if it works, nothing changed.
I've had a chat with 4 different support people, all failing to understand the issue. Now starting to put the error message on their Twitter account. Retweeting could help to get their attention onto this issue...
Guys, you don't to clear cache or anything (it won't help anyway).
This is some kind of DNS issue. What you need to do is:
- go here and select a DNS server: https://www.lifewire.com/free-and-public-dns-servers-2626062
- I've used the one from Cloudflare (because it's a well know company)
- update your DNS servers
- voila, it should work there
- apply all changes you need to apply
- change back the DNS servers.
It's just a quick-fix, Godaddy should fix the issue in the first place, but it can take time.
Hi everyone. Just wanted to give a quick update to let you know our developers identified a possible cause for this issue and have pushed out a fix. Please try clearing your browser cache once more and then see if you're still experiencing the issue. If you are, please feel free to share on this thread.