Domain Redirect/Forwarding Times Out

[dtaylor]

We had set up this redirect months ago and it worked great. Sometime this month, the connection started timing out. Let's call the main domain A and the domain being forwarded to B. B loads fine on its own, while A times out when redirecting to B, so I don't think there is a problem with B. There is something with the redirect.

I have searched the forums and have not had luck in finding a solution that works. Below are the setup details. Any help would be greatly appreciated.

Domain: ChooseArnott.com

Forward to: https://www.arnottindustries.com/choose-arnott

Forward Type: Permanent (301)

Settings: Forward only

[PL281 · Accepted solution]

@dtaylor 

I just tried http://ChooseArnott.com and it forwarded without issue. Are you inside a network where there could be a setting in the network affecting it?

[dtaylor]

I'm glad you brought that up. That's the one thing I didn't think about. We are inside a network that was recently updated. That update had messed up a different redirect to where it works outside the network but not inside. This is probably related to that issue.

[PL281]

@dtaylor 

There maybe an internal DNS for the network and the domain wasn't configured to point to the GoDaddy forwarding IP address - if that gets setup / configured you "should be" good to go