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Kasey
Novice

Domain Renewal w/ Email

Hi good day,

I've previously owned a domain and it expired last month thinking I don't have a use for it anymore I did not renew it. Completely forgetting that I have an email subscription using the domain; info@mydomain.com.

While I continued paying the email subscription I've now rendered it useless as it cannot receive emails or send.

Now I'm trying to get the domain back (the grace period has since passed) and it's not available to be purchased through the regular methods.

Is there any way this domain can be repurchased given the situation?

4 REPLIES
Employee
Employee

Re: Domain Renewal w/ Email

Hi,

You would want to call into Sales and Support to see if the domain is redeemable. Here is a list of Sales and Support numbers Contact Us Hopefully this helps!

Kasey
Novice

Re: Domain Renewal w/ Email

Hi thanks for the response.

Is there a form of online contact also?

If not i'll call.

Moderator
Moderator

Re: Domain Renewal w/ Email

Hi @Kasey.

GoDaddy doesn't offer email support, but live chat support is available. Chat is available 5am-6pm PDT, Monday-Friday.

Phone support is available 24/7.

^Gary

Kasey
Novice
Solution

Re: Domain Renewal w/ Email

Hi @GaryA

I already called in and rectified the issue over phone- thanks a lot for the response however.