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Domain Reseller Custom Domain issue

Hi,

 

Have added a sub domain to my website and then implemented a Cname to this SD as per the instructions on the reseller.

Then I add my details into the Go Daddy reseller custom domain area and am prompted to wait 24 hours. Every-time I see the same error message reply - We could not save your custom domain. Please try again.

 

I have tested the cname is working and it shows up on tests.

 

Can anyone help?

 

Paul

2 REPLIES 2
Super User III Super User III
Super User III

Re: Domain Reseller Custom Domain issue

You can try clearing your cookies/cache.  If you still get errors in the setup contact Reseller Support.

https://www.godaddy.com/help/use-a-custom-domain-for-my-storefront-5040

New

Re: Domain Reseller Custom Domain issue

Hi thanks,

 

Already followed all the instructions, guess I will have to contact support