Managing Domains

derwazah · ‎02-17-2020

Hello,

I tried to change servers names for my domain, but it not allowed because of 'domain status' as it's mentioned. I cannot understand the meaning of that.

TLH · ‎02-20-2020

Hi @derwazah,

Welcome to the Community!

Your domain is not registered at GoDaddy (only off-site DNS). You'll need to contact your current registrar for the domain in order to update or change the nameservers. Please contact them for instructions for this action.

TLH - GoDaddy | Community Moderator
Supporting you at godaddy.com/help/contact-us

View solution in original post

MrVapor · ‎02-18-2020

@derwazah

If you just purchased it or transferred it into your account, it could cause this. For a more in-depth analysis, I'd call GoDaddy support and have them run diagnostics on the domain itself. They should be able to tell you in a few moments what the issue may be.

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TLH · ‎02-20-2020