cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Go to solution

Domain Status Prevents Nameserver Change

Hello,

 

I tried to change servers names for my domain, but it not allowed because of 'domain status' as it's mentioned. I cannot understand the meaning of that. 

 

lll.png

 

1 ACCEPTED SOLUTION
Moderator
Moderator

Hi @derwazah,

 

Welcome to the Community!

Your domain is not registered at GoDaddy (only off-site DNS). You'll need to contact your current registrar for the domain in order to update or change the nameservers. Please contact them for instructions for this action. 

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

View solution in original post

2 REPLIES 2
Super User II

@derwazah 

 

If you just purchased it or transferred it into your account, it could cause this. For a more in-depth analysis, I'd call GoDaddy support and have them run diagnostics on the domain itself. They should be able to tell you in a few moments what the issue may be.



I am a GoDaddy End User - Just Like You
* Please note that I DO NOT answer private messages. Please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. If you contact me via PM for help, I will give you a price quote for my personal services. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community


Moderator
Moderator

Hi @derwazah,

 

Welcome to the Community!

Your domain is not registered at GoDaddy (only off-site DNS). You'll need to contact your current registrar for the domain in order to update or change the nameservers. Please contact them for instructions for this action. 

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

View solution in original post