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Domain Transfer is blocked?

I am annoyed and never want to be a Godaddy customer again. I am trying for two weeks to transfer my domain. This has been a nightmare. I need Godaddy to release my domain to be transferred to another registrar. My website can't go live and my business is suffering!

 

Godaddy blocks the transfer because my information is not the same as the new registrar and if I change the information I cannot transfer my domain for 60 days. 

 

Please release my domain.

1 ACCEPTED SOLUTION
Moderator
Moderator

Hi @RogCup,

 

Welcome to the Community.

If you have recently registered, transferred, or updated the registrant on the domain within the last 60 days, ICANN will lock it against transfer. GoDaddy cannot remove this lock for you. You are not required to change the registrant data to transfer the domain, so there is no need for you to invoke this lock status. While GoDaddy does not block the transfer of domains, as an accredited registrar, they must follow ICANN regulations.

 

If you'll reply with the domain name you want to transfer, the users here can take a look externally to check the status of the domain. They can also see if the TLD requires special instruction for the transfer.

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

View solution in original post

2 REPLIES 2
Super User 2020

@RogCup 

 

Sorry that you are having issues with the domain transfer. We are end users here in the community as such we cannot specifically help with account related items like domain transfers.

 

That being said - there is typically an option when you update contact information in WHOIS as to if you want to lock the domain for 60 days. 

 

Depending on the type of domain as long as you have the authcode and the domain is not locked the transfer should be able  to be processed fairly easily. I do know there are some country specific domains that have additional requirements. These are not requirements that GoDaddy (or other registrars) set but rather the sponsoring country set. 

 

Now to your issue - 1) It is my understand that if you reach out to support you "may" be able to get the 60 day lock released.

 

2) regardless of 60 day lock, you should be able to point the DNS to your new site either by updating the IP address or by changing the DNS servers to your new provider.

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Moderator
Moderator

Hi @RogCup,

 

Welcome to the Community.

If you have recently registered, transferred, or updated the registrant on the domain within the last 60 days, ICANN will lock it against transfer. GoDaddy cannot remove this lock for you. You are not required to change the registrant data to transfer the domain, so there is no need for you to invoke this lock status. While GoDaddy does not block the transfer of domains, as an accredited registrar, they must follow ICANN regulations.

 

If you'll reply with the domain name you want to transfer, the users here can take a look externally to check the status of the domain. They can also see if the TLD requires special instruction for the transfer.

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

View solution in original post