My domain neoxic.me stopped being resolved at some point. The DNS records seem to be in order. This is what I see on my end:
$ host neoxic.me ns58.domaincontrol.com Using domain server: Name: ns58.domaincontrol.com Address: 22.214.171.124#53 Aliases: neoxic.me has address 126.96.36.199 $ host neoxic.me ns37.domaincontrol.com Using domain server: Name: ns37.domaincontrol.com Address: 188.8.131.52#53 Aliases: Host neoxic.me not found: 5(REFUSED) $ host neoxic.me 184.108.40.206 Using domain server: Name: 220.127.116.11 Address: 18.104.22.168#53 Aliases: Host neoxic.me not found: 2(SERVFAIL) $ host neoxic.me 22.214.171.124 Using domain server: Name: 126.96.36.199 Address: 188.8.131.52#53 Aliases: Host neoxic.me not found: 2(SERVFAIL)
So, only ns58.domaincontrol.com resolves the host alright. Another account is in charge of the zone, but regardless, I can see and edit the DNS records pertaining to my domain which is convenient.
What else can be done to have the domain up and running? Please advise! Thank you!
Solved! Go to Solution.
No, I have not. The community seems to be unable to help.
The only option for me is to call GoDaddy customer support by phone (yes, it's 2019!). And that's going to be long and useless...
Your nameservers appear to have been recently updated to the proper default nameservers. And the domain is now resolving by the A record to a remote website/server. We have also reconciled the DNS to insure its recognition globally. You should now be able to access your website.
I really appreciate your help though It looks like there is a great deal of legitimacy on my side to request additional information about why the domain was unresolvable for more than a month and what measures are in place to prevent this issue to reappear in the future. Thank you!