Domain transfer cancel (entered wrong email)

[haitham-weshape]

Hello,

How can I cancel a domain transfer and start it again? I entered the wrong email address but correct customer number, and now its in limbo.

The transfer is to another GoDaddy account.

Thanks

[rd · Accepted solution]

You can make changes or look at the status of domain transfers from your My Products page. 

1. Log in to your My Products page.
2. If you aren't automatically directed there, make sure to select the My Products tab:
3. Click Manage All:
4. From the Domains menu, select Transfers.
5. Select the domain transfer you want to cancel, and then click Cancel.
6. A confirmation message displays. Click OK

Typically you can cancel a domain transfer in or out but in your situation it seems like you need to cancel from the account that initiated the transfer? I hope that helps?