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ERR_NAME_NOT_RESOLVED for subdomain

Hi guys,

I have buy Starter Linux Hosting with cPanel and set subdomain http://bkisistem.hostingfaj.com/ for domain. But I have this error https://ibb.co/4VYjvLT to access the domain. is there anything I miss to run the subdomain?

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Super User II
Super User II
Solution

Re: ERR_NAME_NOT_RESOLVED for subdomain

@mohdfuad 

 

Although the cPanel has a DNS management tool on it, your domain is not currently using the cPanel for DNS it is using dnsboot.com so that is where you would need to be making your changes



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3 REPLIES 3
Super User II
Super User II

Re: ERR_NAME_NOT_RESOLVED for subdomain

@mohdfuad 

 

Do you own the domain hostingfaj.com ???

If so you need to add an A record for your subdomain



I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

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Re: ERR_NAME_NOT_RESOLVED for subdomain

yes its my domain and i have already add an A record https://ibb.co/kh00vng

Super User II
Super User II
Solution

Re: ERR_NAME_NOT_RESOLVED for subdomain

@mohdfuad 

 

Although the cPanel has a DNS management tool on it, your domain is not currently using the cPanel for DNS it is using dnsboot.com so that is where you would need to be making your changes



I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post