cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Go to solution
Highlighted

ERR_NAME_NOT_RESOLVED for subdomain

Hi guys,

I have buy Starter Linux Hosting with cPanel and set subdomain http://bkisistem.hostingfaj.com/ for domain. But I have this error https://ibb.co/4VYjvLT to access the domain. is there anything I miss to run the subdomain?

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Super User III
Super User III
Solution

Re: ERR_NAME_NOT_RESOLVED for subdomain

@mohdfuad 

 

Although the cPanel has a DNS management tool on it, your domain is not currently using the cPanel for DNS it is using dnsboot.com so that is where you would need to be making your changes

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post

3 REPLIES 3
Highlighted
Super User III
Super User III

Re: ERR_NAME_NOT_RESOLVED for subdomain

@mohdfuad 

 

Do you own the domain hostingfaj.com ???

If so you need to add an A record for your subdomain

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

Highlighted

Re: ERR_NAME_NOT_RESOLVED for subdomain

yes its my domain and i have already add an A record https://ibb.co/kh00vng

Highlighted
Super User III
Super User III
Solution

Re: ERR_NAME_NOT_RESOLVED for subdomain

@mohdfuad 

 

Although the cPanel has a DNS management tool on it, your domain is not currently using the cPanel for DNS it is using dnsboot.com so that is where you would need to be making your changes

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post