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James9
New

Email verification for transferred domain

I have just transferred a domain from enom to godaddy and i have received an email saying

 Previous attempts to contact the domain registrant for email address verification have not been answered. If the email address remains unverified, ICANN* will require us to temporarily put your website on hold until verification is complete.

Please verify the contact information listed below right away to avoid any interruption of services.

 

The problem is,that's not my email. It's a whois email. I have tried to change the domain contact details but it won't let me. Any suggestions?

1 REPLY 1
Heather
Employee

Hello @James9!

 

Thank you for posting! Sorry you're having trouble. This is a new process put in place by ICANN. We've put together a guide that will help you with this situation. Please see New ICANN Registrant Update Requirements. If you have any questions, reach out to our support team.

 

Heather - GoDaddy | Community Moderator
24/7 support available at x.co/247support