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FTP not working

I am new to godaddy, how do I transfer files to the server I'm currently managing? Filezilla is not working, I can connect to the server but I have no permission to delete or rename files, apart from the ssl folder. Domain lock is off in my profile. I tried both ftp/sftp, ports 21 or 22, nothing works. What do I have to do to get full control of my server?

3 REPLIES 3

Re: FTP not working

@BattSwap 

 

Hi there,

 

Domains have nothing to do with files.  Please put your domain lock back on.  What kind of hosting do you have? 

~Jan Mykhail Hasselbring Web Administrator @ fullstackwebsolution.com

Re: FTP not working

I was tasked with updating the website hosted on www.battswap.com. I can log in via FilleZilla but I can't change anything, FileZilla is saying I don't have permissions. What do I have to do to gain full control over my domain?

Re: FTP not working

@BattSwap 

 

What kind of hosting do you have? If it's a VPS, ask the owner to give you proper access.

~Jan Mykhail Hasselbring Web Administrator @ fullstackwebsolution.com