Hello everyone, thanks for any advice in advance. A friend of mine has asked me to help him with figuring out his website. He used to be able to go to his website by typing in www.tuckright.com however now he can no longer do that. He can still get there by typing in tuckright.com or https://tuckright.com. One of the issues that we're having is some of his images are not showing up and when I dig a bit deeper I see that it's because the images have https://www. One of his links was also set to https://www. When i removed the WWW from the link it worked fine. I think I can go in and get the images to work however, I am not sure why this issue has occurred in the first place. I can get into his GoDaddy and I see he has web hosting but I don't see the domain under the domains tab. I am not sure where he has the domain thru. I also have access to the cpanel. Anyone have any advice? Thanks again!
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Oh, I forgot to mention, I can see the images when I use Opera, but not on Edge, IE, Chrome or FF. My friend cannot either. I do not think this is a local issue because the only browser the images work fine on is Opera, I still cannot go to www.tuckright.com on Opera tho. My friend also lives several hours away from me and it's not working for him as well.
Make sure you have this record in the DNS, which basically means www.yourdomain.com is to use the same IP address as yourdomain.com
Points to: @
It looks like the domain is registered elsewhere but using GoDaddy nameservers. This does seem unusual, you may need to contact support and tell them what is happening. It could be the DNS needs to be refreshed.