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GoDaddy Website not working

Hi there

 

I am a new customer - just bought a new domain from GoDaddy. However, minutes after joining, I cannot access any page on the GoDaddy website any more, except for these community forums.

 

The error message I keep getting is:

Access Denied

You don't have permission to access "http://uk.godaddy.com/" on this server.

Reference #18.b4e7f648.1534764037.10c0b5e9

 

It is not just me - my co-workers in the office also cannot access the website any more. What is surprising that I can ping "uk.godaddy.com" and can also run a tracert to "uk.godaddy.com"

 

I've also tried clearing my browser cache and cookies, have also tried using multiple browsers as well - Chrome, MSFT Edge, Firefox - but cannot access the website at all.

 

Could someone help?

 

1 REPLY 1
Moderator

Hi @robert_pierce,

 

Thanks for posting. I'd recommend testing access from a different network, if the issue continues you should contact support so they can investigate the issue. 

 

 

Lisi - GoDaddy | Community Moderator | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.