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Godaddy, Cloudflare, Email, and DNS

I have a domain that Godaddy hosts. I am managing its DNS settings at Cloudflare. I have Office365 email through Godaddy. I've spent a day trying to configure DNS settings at Cloudflare to make email work. There are instructions around the internet that *sound* like they have the answer, but they all assume that either I am using CPanel at Godaddy (I am not) or that I can get to a page in Office 365 called "Admin Center" where I can "setup domains." GoDaddy's Office356 does not show me such a page. I can get to an Exchange Admin Center, but it has nothing about domains. Maybe that would appear if I had some other plan with GoDaddy.

 

Here for example are some pages that do *not* help:

* https://www.godaddy.com/help/domain-at-another-company-set-mail-destination-9216?

* https://docs.microsoft.com/en-us/office365/admin/get-help-with-domains/information-for-dns-records?v...

 

What are the DNS records I need to create? What values do I need to put in them?

4 REPLIES 4
Super User III
Super User III

Re: Godaddy, Cloudflare, Email, and DNS

@Vinndalf 

 

https://docs.microsoft.com/en-us/office365/admin/dns/create-dns-records-at-godaddy?view=o365-worldwi...

 

This page tells you what DNS records you need to add for office 365 there are only 2 records that are unique to  you

 

the mx record itself which is YOURDOMAIN-COM.mail.protection.outlook.com  (putting in your actual domain) and the text verification record

MS=ms 

 

If you goto https://productivity.godaddy.com/#/ and then click on manage (small button toward right side) on your mailbox

Then click the mail delivery option at the top of the screen (should be the 4th button) you can then see all the DNS entries the MX and TXT record unique to you should be at the bottom



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Re: Godaddy, Cloudflare, Email, and DNS

> Then click the mail delivery option at the top of the screen (should be the 4th button) you can then see all the DNS entries the MX and TXT record unique to you should be at the bottom

 

That sounds like just the information I am looking for--unfortunately I don't seem to have a "mail delivery option" to click on. When I click the Manage button you mention I get to an email dashboard page with these buttons/links in this order:

MANAGE

* Password

* Aliases

* Recheck DNS (which does not lead to any info about specific DNS records)

* Set mail destination

* Delete account

SETUP

* Set up email on mobile

* Set up email on desktop

ACCOUNT INFORMATION

...

 

There are also some dropdown menus near the top: Addons and Admin. I have followed all the links I can see on this page without finding DNS record details.

Super User III
Super User III
Solution

Re: Godaddy, Cloudflare, Email, and DNS

@Vinndalf

Set mail destination


I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

Re: Godaddy, Cloudflare, Email, and DNS

Ah! Thank you.

 

Now I've set up those records and my test emails are returning this error:

 

550 Invalid Recipient - https://community.mimecast.com/docs/DOC-1369#550 [KruIO6dmO4Wi-lGK1ILAGw.us223]

 

But you've answered my original question so I'll mark this thread resolved. Perhaps I'll be back in another thread soon after I poke at the new problem a bit.

 

Much appreciated.