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carlhuang
New

Help - Bought a domain and not in my account

Bought a domain and not in my account?

Please help,TIA.

 

 

1 ACCEPTED SOLUTION
Nate
Super User II

If it is a Premium Domain or from Auctions it can take several days to transfer into your account to ensure the transaction goes smoothly. A representative should email you additional instructions when something is needed from you.

 

If it's a new registration it would usually show up in the account almost instantly, but can take an hour or two.  If it is still not in your account contact support directly so they can look into it for you.

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1 REPLY 1
Nate
Super User II

If it is a Premium Domain or from Auctions it can take several days to transfer into your account to ensure the transaction goes smoothly. A representative should email you additional instructions when something is needed from you.

 

If it's a new registration it would usually show up in the account almost instantly, but can take an hour or two.  If it is still not in your account contact support directly so they can look into it for you.

View solution in original post