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Help - I just purchased a domain, but it doesn't show up on GoDaddy

I purchased a domain on GoDaddy a week ago, but when I go to MyDomains on GoDaddy, it is not listed there (one of the ones I purchased is there, but the other isn't).  

 

I'm very new to this, and sorry if there is an obvious answer that I'm not seeing.  I did click on "Verify My Email Address" when prompted.  I also have an email with a receipt from GoDaddy showing me that I did in fact buy it

 

Thank you

Daniel

2 REPLIES 2
Super User III
Super User III
Solution

Re: Help - I just purchased a domain, but it doesn't show up on GoDaddy

@BONALLACKD 

 

It sounds like you may have 2 different accounts with GoDaddy - At the top of the receipt it should show the account number

 

When you are logged into GoDaddy if you click on your name in the top right you can compare the customer number



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Re: Help - I just purchased a domain, but it doesn't show up on GoDaddy/?isc=gdcommment

Thank you! That was the answer, and I got support to merge the two accounts last night

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