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How can I get refund on unwanted auto renew?

I don't understand how GoDaddy renew the domain with automatically with already expired credit card.

 

Renewal receipt for order #1124171362

 

Can you please cancel the renew and refund on this transaction?

 

Or I will contact my credit card company to report for unauthorised transaction.

 

 

1 REPLY 1
Nate
Super User II

You can review the products in your account and cancel auto-renew or delete the product(s) you no longer want following the steps of this article.

https://www.godaddy.com/help/delete-products-in-my-godaddy-account-7468

 

Then contact support directly with your account information so they can process a refund.  I'll provide a link to the Refund Policy for timeframe information.

https://x.co/247support

https://www.godaddy.com/agreements/showdoc.aspx?pageid=19963&prog_id=PROG_ID