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mzohaib
New

I am not able to do payment

It is to inform you that I am not able to renew my domains, Whenever I tried to add card detail and tries to complete payment I got this message. please verify your payment information or the change payment method. how can i change the payment method. 

 

Please help me

2 REPLIES 2
PL281
Super User IV

@mzohaib 

 

We are end users like you - for this you will need to call / chat with GoDaddy directly.

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TLH
Moderator
Moderator

Hi @mzohaib,

 

Welcome to the Community!

First, you'll want to try and complete the process using a private/incognito browsing window to avoid caching. Then, be sure you are using a valid payment option for your region when adding it to the account. If you still are having problems, after taking these actions, you will need to call GoDaddy Customer support at one of the numbers below. 

 

 

TLH - GoDaddy | Community Moderator
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