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I cant turn off auto renew - The following items are currently protected.

I would like to cancel several domains that are coming up with the below message when I try to turn Auto Renew off.

I have unlocked the domains

Its only happening on protected domains, I cant find anyway of turn the protection mode off

Spent way to long trying to work it out so have posted here

 

Don't worry, we won't take it personally.

1 REPLY 1
Super User III Super User III
Super User III
Solution

Re: I cant turn off auto renew - The following items are currently protected.

The protection would need to be canceled first.  If you never did the Protected Registration set-up wizard that would need to be done before it can be canceled.

https://www.godaddy.com/help/cancel-protected-registration-1292?