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I'm trying to add a DNS and it does not work!

I am trying to update my dns to a custom name server when I do I get the following see attached screenshot of the date and time I apparently updated them at and then it reverts back to the default name servers.godaddy.JPG

 

Does anyone know why this is? The apparent 24/7 live chat isn't even 24/7 so I can't get through to talk about this.

 

Thanks

1 REPLY 1
Moderator
Moderator
Solution

Re: I'm trying to add a DNS and it does not work!

Hi @DavidCollins,

 

Welcome to the Community!

 

Take a look at that the article below to see if you are correctly creating the custom - or hosted - nameservers. If they are still not resolving after the 24-48 hour propagation window, please contact GoDaddy support. 

Our Chat support is available from 5am-6pm MST (GMT-7), Monday - Friday on our US page: https://www.godaddy.com/help/?countryview=1.

 

https://www.godaddy.com/help/add-my-own-host-names-as-nameservers-12320?

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support