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I'm trying to add a DNS and it does not work!

I am trying to update my dns to a custom name server when I do I get the following see attached screenshot of the date and time I apparently updated them at and then it reverts back to the default name


Does anyone know why this is? The apparent 24/7 live chat isn't even 24/7 so I can't get through to talk about this.




Re: I'm trying to add a DNS and it does not work!

Hi @DavidCollins,


Welcome to the Community!


Take a look at that the article below to see if you are correctly creating the custom - or hosted - nameservers. If they are still not resolving after the 24-48 hour propagation window, please contact GoDaddy support. 

Our Chat support is available from 5am-6pm MST (GMT-7), Monday - Friday on our US page:



TLH - GoDaddy | Community Moderator
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