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Issue with www

Hi, my website works when I type jessicahanson.us but not when I type www.jessicahanson.us. Could someone please help me figure out how to fix this? Thank you.

2 REPLIES 2
Super User II
Super User II

Re: Issue with www

Hi 

Check it out:

  1. Log in to your GoDaddy Account.
  2. Click Launch next to Domains.
  3. Click Use My Domain on the domain you want to connect to your Weebly site.
  4. Click Connect to an Existing Site.
  5. Select the Weebly option under the Websites section.
  6. Click Connect Domain.

     

GoDaddy will make all those tricky changes to your DNS and show you a few simple things you’ll need to do over at Weebly to complete the process.

Zulfiqar Anees | GoDaddy Pro | Founder/CEO at FastTech Media, TechMag, and ZulWeb.
Moderator
Moderator
Solution

Re: Issue with www

Hi @JessicaNYC,

 

Welcome to the Community!

There are several ways to successfully direct your domain to a Weebly website. While it will require an upgrade at Weebly, you can point your domain to your website there directly using their instructions

 

If you are not wishing to upgrade the website (nothing to do with GoDaddy), you can forward the domain. An external lookup shows by your current A record (and the resolution of the domain you've provided), that it's being forwarded. To be sure that "www" is also forwarded, you can create a CName in the DNS that looks like this:

Record: CNAME        Host: www        Points to:  @        TTL: 1 hour

 

(The record should only appear as a CName, not an A record or TXT record.)

 

 

TLH - GoDaddy | Community Moderator
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