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    tucker
    New
    ‎09-02-2016 01:34 AM
    ‎09-02-2016 01:34 AM

    .JP domain transfer failed - "Transaction rejected"

    Hello

    I tried to transfer .jp domain from another registrar. All went well and I authorized transaction with ID and security code. Later I received "Transaction rejected". Previous domain holder asked Godaddy Japan branch office, but they don't know why the transfer is rejected.

    What to do?

    Is there any support email at GoDaddy that can help?

    3 REPLIES 3
    SiteDoctor
    Helper IV Helper IV
    Helper IV
    ‎09-02-2016 11:38 PM
    ‎09-02-2016 11:38 PM

    Was the domain unlocked?

     

     

     

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    tucker
    New
    In response to SiteDoctor
    ‎09-09-2016 01:55 AM
    ‎09-09-2016 01:55 AM

    I think it is unlocked.

    I did Retry Authorization but no email received at registered email address and one day later Transfer Rejected appeared again.

    JesseW
    Community Manager
    Community Manager
    In response to tucker
    ‎09-09-2016 10:43 AM
    ‎09-09-2016 10:43 AM

    Hi @tucker. Welcome to GoDaddy Community!

     

    If you wouldn't mind, posting the domain here may help others discover any roadblocks you're encountering. Beyond that, I would suggest contacting customer support. They should be able to see if there are any issues on our end preventing the transfer.

     

    JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.
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