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arcade88
New

MX REcords question

Hello,

 

I purchased a domain name and i set an A record to point to shopify. The domain name works perfect but here i am.

 

I do have a shared web hosting plan with serverhub and I would like to use their email hosting.

 

I added the domain as an addon domain but guess what, the email i created dont work. 

 

I know it shouldnt be working because of the MX records??

 

Do I have to change the MX records to point to their mail server?

 

 

Regards

Akis

2 REPLIES 2
DocTony
Helper IV

Yes, that is correct. Otherwise the nameserver won't know where to route any email sent to email at the domain. The MX Record controls email routing.

Why do I get MX error when i try to set an email? The MX is set to mailstore1.europe.secureserver.net and I changed the password to one including capital letters, numbers and special characters.