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    Edmund1
    New
    ‎06-09-2019 09:47 AM
    ‎06-09-2019 09:47 AM

    My domain is no longer valid ?

    Hi ! Need help here...appreciate it..

     

    I have bought a domain at GoDaddy in May for one year with free trial of Web Builder for one month.

    When the Web Builder has expired early June, I use another Web Builder, but my domain is no longer valid.

     

    Even when I search the domain name, it is now available for sales. How is that possible? I thought I have paid for the domain name. The domain name is still in my GoDaddy account as my product valid for one year...

     

    Thanks for any advice and help

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    2 REPLIES 2
    PL281
    Super User III
    Super User III
    ‎06-09-2019 11:58 AM
    ‎06-09-2019 11:58 AM

    @Edmund1 

     

    What is your domain name?

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

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    Edmund1
    New
    In response to PL281
    ‎06-09-2019 05:39 PM
    ‎06-09-2019 05:39 PM

    I called the Help Desk. I have to close the current Web Builder account to release the domain. Now, this is resolved. Thanks ! 

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