Hi, i am trying to transfer a domain from GoDaddy to AWS.
All sorted on AWS's side, but im not receiving the confirmation email and the domain doesn't appear in the transfer out section. Any ideas?
Solved! Go to Solution.
I've got to tell you that is first time I've ever seen that - here is what I personally would try
1) Go into the GoDaddy Domain Manager and check what the contact are - I've had weird WHOIS information before when I transferred a domain into GoDaddy
2) You may have to run an update on the contact information - if you do make sure you UNCHECK the lock for 60 days.
3) If everything looks correct in the domain manager then you might have to reach out to GoDaddy support as they may have to
Once your issue is resolved,
please be sure to come back and click accept for the solution
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Just to confirm, that while you have the domain unlocked and have entered the auth code into AWS, you aren't getting the confirmation emails to your email.
Do you have domain privacy enabled on the domain??
Once your issue is resolved,
please be sure to come back and click accept for the solution
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Domain is NEELDENTISTRY.COM. Privacy is off but after doing a whois lookup returns:
Registrant Email: Select Contact Domain Holder link at https://www.godaddy.com/whois/results.aspx?domain=NEELDENTISTRY.COM Admin Email: Select Contact Domain Holder link at https://www.godaddy.com/whois/results.aspx?domain=NEELDENTISTRY.COM Tech Email: Select Contact Domain Holder link at https://www.godaddy.com/whois/results.aspx?domain=NEELDENTISTRY.COM
That doesn't seem correct?
Even if the email isnt received shouldn't the transfer request be in the Transfers Out tab?
@PL281 Woops, didn't mean to mark accepted. Thanks for the help tho.
Domain privacy is turned off, but after doing a who.is:
Registrant Email: Select Contact Domain Holder link at https://www.godaddy.com/whois/results.aspx?domain=NEELDENTISTRY.COM Admin Email: Select Contact Domain Holder link at https://www.godaddy.com/whois/results.aspx?domain=NEELDENTISTRY.COM Tech Email: Select Contact Domain Holder link at https://www.godaddy.com/whois/results.aspx?domain=NEELDENTISTRY.COM
That doesn't seem correct?
Privacy is off! but after doing a whois:
Registrant Email: Select Contact Domain Holder link at https://www.godaddy.com/whois/results.aspx?domain=NEELDENTISTRY.COM
Admin Email: Select Contact Domain Holder link at https://www.godaddy.com/whois/results.aspx?domain=NEELDENTISTRY.COM
Tech Email: Select Contact Domain Holder link at https://www.godaddy.com/whois/results.aspx?domain=NEELDENTISTRY.COM
Is that correct? Could that be the issue?
I've got to tell you that is first time I've ever seen that - here is what I personally would try
1) Go into the GoDaddy Domain Manager and check what the contact are - I've had weird WHOIS information before when I transferred a domain into GoDaddy
2) You may have to run an update on the contact information - if you do make sure you UNCHECK the lock for 60 days.
3) If everything looks correct in the domain manager then you might have to reach out to GoDaddy support as they may have to
Once your issue is resolved,
please be sure to come back and click accept for the solution
Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community