Hello, I have a slight problem with DNS. I have a number of hosts that do not have the ability to login to office365 with a mailbox. The, apparent, solution is direct email to office 365. these hosts only email internal so this is possible.
This all works but all emails disappear in the span folders.
Apparent solution to update the SPF1 DNS record and add ipv4 IP addresses from the external static internet connection.
; TXT Records
@ 3600 IN TXT "v=spf1 ip4:xxx.xxx.xxx.xxx ip4:yyy.yyy.yyy.yyy include:spf.protection.outlook.com ~all"
I have 2 gateways to the internet. Updated in godaddy management utility, Office365 does not get update.
What am I doing wrong or have I forgotten?
This is really bugging me, Thanks, Leen
Solved! Go to Solution.
Hi @lvangent. Thanks for being part of GoDaddy Community! It's hard to say what's happening in your situation. Sometimes DNS changes can take a while to spread across the internet (DNS propagation). That may be what you're encountering if you made the changes recently. However, I wouldn't expect a DNS record change to take more than 24 hours. If you've gone beyond that, then you may need to have the zone file for your domain checked to make sure there are no issues with it. You can reach out to our customer care team for assistance with that.
@lvangent - Thanks for the additional details. This is the first time I've heard of someone doing this, so I had to do a bit of research. It sounds like you're trying to set up Direct Send as mentioned in this Microsoft article. Based on those instructions, it sounds like the only thing you'd need to do is change the DNS entry for your GoDaddy domain. As long as this is done correctly and you're pointing at the MX record mentioned in step 3 on the device, it seems like it should work. You'll want to make sure the record is formatted correctly. If you're confident you've updated things correctly according to the article above, then you can take a look at this article for troubleshooting Direct Send (also from Microsoft). Hope that helps.