Parked domain

[Hayzwap]

I tried opening www.hayzwap.com and it's showing a parked domain.
I checked the domain status and I could find it.
How do I get my domain working again?

[PL281]

@Hayzwap 

You should be able to go to https://dcc.godady.com/manage/hayzwap.com/dns and update the main IP address

If you had this pointed to a GoDaddy product (server) and that was cancelled or expired then it typically reverts back to parked

[Hayzwap]

Thanks for your reply, but the link you sent to me is not opening.
It's saying IP address not found.
Please do help me cause right now,my site is down

[PL281]

@Hayzwap 

Sorry about that - It seems I can't spell GoDaddy this morning

https://dcc.godaddy.com/manage/hayzwap.com/dns

I assume you know the IP address of your server / site to point the domain to....

I was just looking in some history - and it looks like it might have 199.188.206.58 and it looks like it got changed from this about a month ago.

[Hayzwap]

Thanks for the reply.
I clicked on the link and it's showing
*My domains
DNS management
Hayzwap.com*
But the content is blank,I don't understand it,where am I supposed to click on to change the IP address?
Thanks

[PL281]

@Hayzwap 

1) Try the link in a private browser

2) Can you post a screen capture of what you are seeing

[Hayzwap]

https://dcc.godaddy.com/manage/error
I couldn't post a screenshot but I hope the link helps

[PL281]

@Hayzwap 

Yes it does try going to the dcc..... link in private browser and see if you get the same error - if so you’ll have to call into support get help with updating the DNS

[TLH]

Hi @Hayzwap,

In order for the link provided by @PL281 to work, you'll need to first log into your GoDaddy account. Using a private/incognito browsing window is a great idea. You can also use these instructions to change the A record on the DNS of your domain. 

[Hayzwap]

Thanks for your reply.
I tried to login to my product and this was the message displayed.
https://ca.godaddy.com/domainsearch/find?checkAvail=1&domainToCheck=Hayzwap.com&itc=mya_dom_srch&pl_...
I lost the email formerly sent to me by Godaddy,is there anyway to get back my login details?
Thanks.

[TLH · Accepted solution]

Hi @Hayzwap,

The article here will assist you in retrieving account information for log in. 

https://godaddy.com/help/i-cannot-log-in-to-my-godaddy-account-19319