I've transferred domain away from GoDaddy 2 days ago but the status of my domain ‘ownexpress.com.au’ (https://whois.auda.org.au/) is as below:
==
Status: serverHold
Status: serverUpdateProhibited
==
The new registrar requested me to contact you ‘GoDaddy.com’ and get the hold removed
Regards
Solved! Go to Solution.
Hi @Ponpote,
Neither of the status lines you show in your post are relevant to a transfer. We can't release a domain for transfer until we have a valid request through the Registry, made by your future (gaining) registrar. Please be sure of the following:
1. Your domain was created longer than 60 days ago
2. The domain does not have privacy applied
3. You have sent yourself the authorization code
4. You have unlocked the domain for transfer
If any of these items were not yet done, the transfer request will have failed. You will need to retry, or re-initiate the transfer at the gaining registrar.
In order to correct this issue, you will need to contact phone support or live chat for a resolution. Most of us here on the forums are not GoDaddy employees, so we don't have access to account management services.
Once your issue is resolved,
please be sure to come back and click accept for the solution
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Hi @Ponpote,
Neither of the status lines you show in your post are relevant to a transfer. We can't release a domain for transfer until we have a valid request through the Registry, made by your future (gaining) registrar. Please be sure of the following:
1. Your domain was created longer than 60 days ago
2. The domain does not have privacy applied
3. You have sent yourself the authorization code
4. You have unlocked the domain for transfer
If any of these items were not yet done, the transfer request will have failed. You will need to retry, or re-initiate the transfer at the gaining registrar.