Skip to main content
Help Center
The GoDaddy Community will undergo maintenance starting on Tuesday, August 3rd at 3pm PST / 6pm EST. Learn more
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Go to solution

Preventing email from wordpress site going to spam.

Hi there,

 

My client has their domain here (londonboatrental.com) as well as their email through Office 365. We are hosting the site on Cloudways and are having trouble with their emails being routed to spam. I added SPF records but resulted in an error stating that my server on Cloudways is not authorized to originate emails. We are using the latest version of wordpress and using phpmailer to send the mail from info@londonboatrental.com.

 

Does anybody know how I fix this to ensure email delivery? Thank you!

1 ACCEPTED SOLUTION
PL281
Super User IV

@premiosolutions 

 

I find regardless of host I tend to use Amazon SES for outbound email from the server - it is API connection from the server to Amazon and therefore bypasses any SMTP blocks. Additionally as Amazon is domain / email authenticated it tends to gets past spam filters as well.

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post

1 REPLY 1
PL281
Super User IV

@premiosolutions 

 

I find regardless of host I tend to use Amazon SES for outbound email from the server - it is API connection from the server to Amazon and therefore bypasses any SMTP blocks. Additionally as Amazon is domain / email authenticated it tends to gets past spam filters as well.

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post