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Remove DS records on .SE domain does not work

Hello!

I have a .SE domain that i transfered from another registrator a month or so ago. And it has 2 DNSSEC records added to it that i want to remove.

 

But when i go to manage the DNS for the domain, and try to remove the DS records, nothing happens and i get a automated mail from godaddy stating:

"Error: DNSSEC modifications failed".

 

Anyone got any suggestions?

 

Thanks!

-Martin

3 REPLIES 3
JesseW
Community Manager

Hi @martinlindgren. Thanks for being part of GoDaddy Community! The error you shared usually includes additional information. For example, it should be something like 

Error: DNSSEC modifications failed, Request timed out at the registry 
java.util.concurrent.TimeoutException

If you provide more information about the error, another community member may be able to offer a suggestion.  Otherwise, I'd suggest getting in touch with our support team so they can take a closer look at the situation. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give likes.

Hi @JesseW.

 

There was no additional information in the email. The only thing it said was:

"The modifications you requested for the domain lindgrenskok.se have failed. 
Error: DNSSEC modifications failed 
Please contact GoDaddy for assistance."

 

And well, here i am 😃

@martinlindgren. I see. In that case, I would suggest getting in touch with our customer care team so they can try to dig into the error. You can reach them at any of the numbers listed here. If you don't wish to call, you can reach out to our chat support team. They are available Monday - Friday, 5 am to 6 pm (MST) on the United States - English version of our Help page.

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give likes.