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In this case, I believe the easiest way out is to just go through the steps.
Once you start the domain protection process, you have to complete it to be able to cancel it. Even if you called in, this would be the steps you needed to take.
I hope that helps.
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Hi @madferit. @MrVapor definitely has some good advice to try. In regard to chat, we definitely know it can be a frustrating experience at times and we're in the process of improving it. One of those improvements is adding the option to more of our English speaking pages as opposed to just being on the US page. That being said, I have seen the "chat loading" message is on one of the newer implementations on a non-US page. However, it does give me the usual "chat now" or "chat busy" when I visit the US page. Try visiting this page to see if you can chat there. If you still see the "chat loading" for more than a few seconds, please try the link above in a FireFox private browsing window or a Chrome incognito window as caching or add-ons/extensions can sometimes cause interference. Thanks!