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Unable To Change Primary Domain

Hi there,

 

I'm attempting to change the primary domain listed under the dashboard of my hosting from planetpast.com to mediadrumworld.com. There are 2 defunct domains associated with this plan and I'm trying to clean up and understand what's dead-weight and what isn't since this is a company account established before I arrive.


When selecting the preferred domain a message appears to say it has been successfully changed, but nothing appears different and the same defunct domain is listed as the primary one. 

 

Any help would be appreciated.

1 REPLY 1
Super User II
Super User II
Solution

Re: Unable To Change Primary Domain


@MediaDrum wrote:

Hi there,

 

I'm attempting to change the primary domain listed under the dashboard of my hosting from planetpast.com to mediadrumworld.com. There are 2 defunct domains associated with this plan and I'm trying to clean up and understand what's dead-weight and what isn't since this is a company account established before I arrive.


When selecting the preferred domain a message appears to say it has been successfully changed, but nothing appears different and the same defunct domain is listed as the primary one. 

 

Any help would be appreciated.


@MediaDrum The instructions to change the primary domain are here: https://www.godaddy.com/help/change-my-primary-domain-name-8344

 

Did you allow several minutes before checking again to allow time for it to update?

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