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Unable to add new credit card

Hi, i'm trying to add new credit card to payment method, but i can't do that, i'm getting an error.


Card i'm trying to add is prepaid, valid and have funds on it. I use it on other hostings and paypal, without problem, but won't work here...


Can You help please?

Former Employee

Greetings, @onedevteam, There's certainly no reason we would want to keep you from processing a payment. There are some geographic and other considerations as shown here, but we really have a lot of ways to help you process your purchases:


Try this way one more time and if it doesn't work, I suggest you contact Support for specific help with your account.


Thomas D. - GoDaddy | Community Moderator
24/7 support available at


I need to change or add my credit card information