Hi ive been trying to edit the CNAME www. of my domain but its been locked by the template from shopify and i cant seem to remove the template. Please help Q_Q
Welcome to the community!
It sounds like you may need to re-create custom nameservers for your domain as it is advising that you cannot edit the nameservers as you have set it up. While you have not mentioned the specific domain, see if the article below will assist you in this process.
Set custom nameservers for domains registered with GoDaddy:https://www.godaddy.com/help/set-custom-nameservers-for-domains-registered-with-godaddy-12317
And of course, our customer support can assist at one of the numbers below.