Skip to main content
Help Center
The GoDaddy Community will undergo maintenance starting on Wednesday, July 28th at 3pm PST / 6pm EST. Learn more
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
EVH
New

Verify SSL cname

Hello

I have a problem, im trying to setup a verification for SSL. I choose from the ssl mantainer to verify via cname (is a comodo basic certificate)

I try to manage dns a with this step:

  1. Open my DNS Manager/Zone on godaddy
  2. Add a CNAME (Alias) Record
  3. Enter the Alias Name as XXXXXXXXXXXXXXXXXXXXXXXXXXXX.www.mydomain.com
  4. Point the Host name toXXXXXXXXXXXXXXXXXXXXXXXXXXXX.comodoca.com

The problem is when i made this, the alias name automatically delete the "www.mydomain.com" so i can't verify this. How i can fix?

 

Thanks a lot

1 REPLY 1
charminglygeeky
Employee

Hi @EVH,

Welcome to our forums. There should not be a reason why a  record is being removed after you add it. I suggest reaching out to our support team to look into this. 

KayJay - GoDaddy | Community Moderator
24/7 support available at x.co/247support