Verifying Contact Information for ICANN Validation

[medheeraj]

Hello, I have forgotten my old email password and now i want update my domain with new email address but update service Required old email confirmation.... please help me 

[Muse]

@medheeraj

None of us here have access to your account to update your account for you.

You'll have to contact GoDaddy support directly and verify yourself as the domain owner so they can assist you.

[TLH]

Hi @medheeraj

Upon updating the registrant email address, you will receive THREE emails:
1. email is sent to the old address
2. email is sent to the new address
3. email is sent to the account address

You need to approve only TWO of these, the new one and the account address. If #2 and #3 are to the same address, you will only need to approve one.

-TLH

[billvinyard]

---

@medheeraj wrote:

Hello, I have forgotten my old email password and now i want update my domain with new email address but update service Required old email confirmation.... please help me 

---

[TLH · Accepted solution]

Hi @billvinyard,

No need to verify using the old email address. You can update the registrant email then verify using that new address. Use the instructions here to make the update to the domain, then click the verify option in the domain status to resend the email to approve - if still required after your update.