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Website not working without using www

My website www.lawconsultax.com is hosted on Google Sites. But it doesn't open if I feed in lawconsultax.com in the address bar, i.e. it needs the full URL www.lawconsultax.com

Please find my DNS settings below and help me with what changes should I make so that anyone can access my website without using www too.

 

Screen Shot 2019-09-11 at 5.39.48 PM.png

9 REPLIES 9

Re: Website not working without using www

@SamB3 

I do not see your DNS settings.

~Jan Mykhail Hasselbring Web Administrator @ fullstackwebsolution.com

Re: Website not working without using www

Not sure if I get you. I have uploaded an image containing my DNS records. Please let me know if you need anything else. Also uploading my name servers records if that helps.

 

Screen Shot 2019-09-11 at 5.58.01 PM.png

Re: Website not working without using www

@SamB3 

I still don't see it.  Please upload as a text (copy paste if needed).

 

You can setup an `A Record` for both `www` and `@ ` and point both of them to your server's IP

~Jan Mykhail Hasselbring Web Administrator @ fullstackwebsolution.com

Re: Website not working without using www

Type Name Value TTL

A @ Parked 600

CNAME www ghs.googlehosted.com 1Hour

CNAME _domainconnect _domainconnect.gd.domaincontrol.com 1Hour

NS @ ns57.domaincontrol.com 1 Hour

NS @ ns58.domaincontrol.com 1 Hour

SOA @ Primary nameserver: ns57.domaincontrol.com. 1 Hour

TXT @ google-site-verification=_aDlBBbV0NYSacILBV6O9Oycdq2nWJixf96EULR-2Lg 1 Hour

 

I hope this helps.

Re: Website not working without using www

@SamB3 

 

Your main domain is parked

 

The `A Record` is your main domain (no www).  Un park it and point it to your www site.

 

The @GaryA 's answer here: https://www.godaddy.com/community/Managing-Domains/Parked-Domain/td-p/13632 might help more.

~Jan Mykhail Hasselbring Web Administrator @ fullstackwebsolution.com

Re: Website not working without using www

Thanks for your prompt responses. I tried unparking and pointing it to www.lawconsultax.com, but it shows an error asking me to put in the IP address. I am not sure how to do that.

Re: Website not working without using www

@SamB3 

 

Change it to a CNAME then copy the value you have from your www domain

~Jan Mykhail Hasselbring Web Administrator @ fullstackwebsolution.com

Re: Website not working without using www

Okay. This is what I am trying to do.

 

I removed the A record where it said parked because it couldn't be changed into a CNAME record.

 

After that I am trying to create a new CNAME record where the values are as follows:

Host - @

Points to - www.lawconsultax.com

TTL - 1 Hour

 

I am getting this error for the "host" field - Enter your host name as "@", "sub-domain"

Moderator
Moderator
Solution

Re: Website not working without using www

Hi @SamB3,

 

Welcome to the Community!

See if these instructions will help you to direct your domain to your Google Sites website. You will need to be sure to complete the setup on the Google account side

 

  1. Go to your GoDaddy Domain Manager and access that domain's DNS.
  2. Create a new CNAME entry.
  3. Enter the subdomain name, for example, "www".
  4. Type in the HOST name "ghs.googlehosted.com". This will point your URL to your Google site.
  5. Create a forwarding command below the DNS listings in this GoDaddy account
  6. Forward your domain to itself. For example, yourdomain.com should be forwarded to http://yourdomain.com. (Do not choose masking for this forward.)
  7. This should create a forwarding IP address in the A record of the DNS.

 

Please allow 24-48 hours for any changes to your DNS to propagate globally.

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support