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can't add domain in my vps

I've added A record @ to my vps ip

then ping domain I got message  "ping: unknown host domain"

 
3 REPLIES 3
Community Manager
Community Manager

Re: can't add domain in my vps

Hi @thangnm. Welcome to GoDaddy Community! The unknown host error usually comes up when a domain is not registered or has no DNS information. The latter can be due to the domain pointing to nameservers that aren't serving DNS information for the domain. If you can provide the domain in question, that may help others observe the issue and offer suggestions. Hope that helps. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.

Re: can't add domain in my vps

this is my configuration, plz help me to check Smiley Sad

 

https://prnt.sc/l9st5t

Community Manager
Community Manager

Re: can't add domain in my vps

Hi @thangnmhnvn. This is pretty strange. I'm not seeing any DNS information for tpl.asia when I look it up externally. I would get in touch with our support team so they can take a look at why this is happening. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.