Can't cancel auto renew from domain names - this should be easy
got message 'this domain is currently protected' - i go into the domain and it says 'domain is protected but you must complete set-up'
So all i want to do is cancel auto-renew - called local supported telephone number and hung up after waiting for 18 mins.
Solved! Go to Solution.
Hey there @cantcancel
It sounds like you have Protected Registration. This article should help you deal with that so you can cancel the auto-renew.
Unfortunately, if that doesn't work, you'll need to call in for support on this one.
Once your issue is resolved,
please be sure to come back and click accept for the solution