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    cantcancel
    New
    ‎04-01-2019 03:14 AM

    can't cancel auto renew domain names

    Can't cancel auto renew from domain names - this should be easy

    got message 'this domain is currently protected' - i go into the domain and it says 'domain is protected but you must complete set-up'

     

    So all i want to do is cancel auto-renew - called local supported telephone number and hung up after waiting for 18 mins.

     

    Please help 

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    4 REPLIES 4
    MrVapor
    Super User III
    Super User III
    ‎04-01-2019 07:47 AM
    Solution

    Re: can't cancel auto renew domain names

    Hey there @cantcancel 

     

    It sounds like you have Protected Registration. This article should help you deal with that so you can cancel the auto-renew. 

     

    Unfortunately, if that doesn't work, you'll need to call in for support on this one.



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    Reply
    dmpsyrq1
    New
    ‎04-02-2019 12:33 PM

    Re: can't cancel auto renew domain names

    hi I want to cancel

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    Belloibrahim
    New
    ‎04-03-2019 05:40 AM

    Criminal activity

    You guys just charged me $18.17 for a domain i don't have. 

    You are criminals. If you return my money i will report you to the police

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    Belloibrahim
    New
    ‎04-03-2019 05:49 AM

    Criminal activity

    You guys just charged me $18.17 for a domain i don't have. 

    You are criminals. If you don't  return my money i will report you to the police

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