Can't cancel auto renew from domain names - this should be easy
got message 'this domain is currently protected' - i go into the domain and it says 'domain is protected but you must complete set-up'
So all i want to do is cancel auto-renew - called local supported telephone number and hung up after waiting for 18 mins.
Please help
Solved! Go to Solution.
Hey there @cantcancel
It sounds like you have Protected Registration. This article should help you deal with that so you can cancel the auto-renew.
Unfortunately, if that doesn't work, you'll need to call in for support on this one.
Once your issue is resolved,
please be sure to come back and click accept for the solution
Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community
Hey there @cantcancel
It sounds like you have Protected Registration. This article should help you deal with that so you can cancel the auto-renew.
Unfortunately, if that doesn't work, you'll need to call in for support on this one.
Once your issue is resolved,
please be sure to come back and click accept for the solution
Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community
hi I want to cancel
You guys just charged me $18.17 for a domain i don't have.
You are criminals. If you return my money i will report you to the police
You guys just charged me $18.17 for a domain i don't have.
You are criminals. If you don't return my money i will report you to the police