cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

can't see files on GoDaddy now

Website is working fine and gets updated fine. I upload via Coffeecup's FTP and can see files in their pane.

Used to go to File Manager in GoDaddy and see files. Now, nothing shows. WebRoot shows as folder. Where are my files on GoDaddy now and how to I see them?

Windows 10.

1 REPLY 1
Community Team
Community Team

Hello @dpswarn,  without being able to see your actual hosting directories, we wouldn't be able to guess what may have happened to the files, or where they might be located at this time.  I'd recommend reaching out to live support to have a full account review performed.  They'll be able to give you specific details about the status of the account and your files.  Thanks.  

 

MPC