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domain email setup

Dear community,

 

I've setup a new domain and I would like to setup an email info@mydomain.com .

I'm trying to follow this tutorial:

https://www.godaddy.com/help/how-to-use-your-domain-to-create-an-email-account-19110 

 

but unfortunately the "Use My Domain" button is not available! 

Please note I'm using an external nameserver for my domain (amazon web service).

Please let me know how can I handle this issue

 

thank you

 

d

1 REPLY 1
GaryA
Moderator

Hi @PiccoloLord85, thanks for posting.

Since you have already changed the domain name to use other nameservers, you would not be able to use the steps in the article you mentioned. If you have already purchased an Office 365 email plan, you can try the steps in this article:

https://www.godaddy.com/help/set-up-my-email-account-9137

Keep in mind that you will need to update your MX Records with your DNS provider (Amazon). Once you setup your email address, you will be able to locate your MX Records in your email plan.

^Gary

Gary - GoDaddy | Community Moderator
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