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error creating invitation in Delegate Access

Trying to delegate access to allow another to maintain DNS records.

On the Delegate Access page I enter data in both required fields, select "Manage Products" and click on "Invite".  Then a red banner stripe appears saying "error creating invitation".

 

Subsequently returning to this page, a message is displayed that the delegation is pending.

 

Was there an error and the invitation was not sent?  Or is it working and the error message was not appropriate?

1 REPLY 1
CG
Moderator
Moderator

Hey @DadHelping,

 

That is a question better directed at our live support team as they will be a better able to review status of the delegate invite sent out for your account. Since this is a public forum, no one here is going to have access to the account to confirm what actually happened. 

 

CG - GoDaddy | Community Moderator
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