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godaddy cancel my winned domain ?

hello

 

some days ago , my bid for domain Followz.com was higher and i won that domain . then godaddy tell me that i sholud have payment for that and i did . today i see that ....oh ... the domain is listed in the "not won" and the money is back to own account without any description ... i really dont know how is happened and also how to contact to godaddy by email or onlinechat ?

1 REPLY 1
Moderator
Moderator

Hey @rbperez

First let me say welcome to the community! Glad to have you join us! Smiley Happy

Our live chat is available Mon-Fri at 5AM - 6PM Arizona time (UTC-7) and can be accessed from the buttons located on the top or bottom of this page when they're in. Generally I would recommend calling in for faster assistance since this involves a domain name auction listing, but you're also welcome to email our auction team at auctions@godaddy.com so they can help investigate what may have happened.  

 

CG - GoDaddy | Community Moderator
24/7 support available at x.co/247support