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problem about "Domain Buy Services"

i have already paid for the "Domain Buy Services"., the status always showed "Pending Seller Info" and the "Starting Offer" and "Maximum Offer"  is showed zero amount and cannot change the filed. do you have any idea what happen is it 


Hey @stephenlai,


Welcome to the community! Smiley Happy


Because this is concerning the status of your Domain Buy request, you'll actually need to get in contact with our specialty agents who assist with this at 480-366-3303 or you can email them at


Unfortunately, no one here is going to have access to these details over a public discussion forum. 


CG - GoDaddy | Community Moderator
24/7 support available at

i have already sent a email to on 20 Jan 2017, and didn't receive any reply. what's the next step i can do.