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"Import Zone File" option does not appear on DNS Management page for recently transferred domain.

I recently transferred a domain from DNSsimple to GoDaddy.  

 

I believe I made a mistake and did not properly prep my GoDaddy account for the transfer.  I am now trying to move the DNS Management for this domain from DNSsimple to GoDaddy.

 

I successfully exported the zone file from DNSsimple but the option to import it does not appear on the godaddy DNS Management page for the recently transferred domain. The import link does appear for my other domains. 

 

It's not clear what I need to do to successfully move DNS management from DNSsimple to godaddy. 

1 REPLY 1
Moderator
Moderator
Solution

Re: "Import Zone File" option does not appear on DNS Management page for recently transfer

Hi @TCEchicago,

 

Welcome to the Community!

If you just transferred the domain, it's likely that you still have the old nameservers from the previous registrar. You may need to set them to our default nameservers first, so that you have access to the DNS here. 

 

 

TLH - GoDaddy | Community Moderator
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